Terms of Trade

Casual (non-enrolled patients) may access medical care with payment prior to consultation or service.
Accepted methods of payment: Eftpos, Credit Card, Cash (American Express or cheque payments are not accepted).

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Newly enrolling patients: The Government subsidy to Main North Road Medical Centre will not be made available for up to 3 months from the date of your enrolment. Your first appointment will be charged as a full Casual Fee.

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Standard Consultation: A standard consultation is 1x appointment slot. During a standard consultation, the Provider may complete one involved or two simple matters. The Provider will advise you if multiple requests cannot be met within a standard consultation, and deal with the most clinically urgent item at your initial appointment.

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Enrolled patients: Main North Road Medical Centre does not hold patient accounts.
Your payment is expected on the day of consultation or service.

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Non-attendance Fee: Failure to attend for your appointment or failure to cancel within one hour of your appointment time, may incur a charge at the rate of a standard Provider consultation fee.

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Admin Fee: Will be added to accounts that are overdue at the start of each calendar month.

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Statements: Reminders showing an outstanding balance are generated monthly, at the start of each calendar month and sent via SMS, Email or through the Portal. Patients who do not have cell phones or have identified as No Text Messages (SMS), will be emailed or continue to receive a paper notification of outstanding balance at the start of each calendar month.

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Unpaid accounts of more than 28 days: Further routine medical attention** will be withheld pending payment / part payment of your outstanding balance.** (excludes urgent medical attention which we will continue to provide).

 

We welcome direct credit payments to our bank account: 
03-0854-0178953-000
Please quote your name or chart number as a reference.